ADA Information 

Notice under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Woodland Park will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment:  The City of Woodland Park does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated pursuant to the ADA.

Effective Communication:   The City of Woodland Park will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of Woodland Park’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.  

Modifications to Policies and Procedures:   The City of Woodland Park will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities.  

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Woodland Park, should contact the office of the ADA coordinator as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Woodland Park to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.

Complaints that program, service, or activity of the City of Woodland Park is not accessible to persons with Disabilities should be directed to the ADA Coordinator: Amy Jacob, HR Director/ADA Coordinator,  ajacob@woodlandpark.gov 719-687-5223.

The City of Woodland Park will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids, services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.  

Americans with Disability Act Grievance Procedure

This grievance procedure is established to meet the requirements of the ADA.  It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of service, activities, programs, or benefits by the City of Woodland Park.  

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number, email address of complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted as soon as possible, preferably within 60 days of the alleged violation:  

• By regular mail to:                      

          City of Woodland Park

          Attn: City Clerk                       

          PO Box 9007                                                       

          Woodland Park, CO  80866   

• By email to:  mmendoza@woodlandpark.gov 
• By telephone to:  719-687-5295                                  

Within 15 calendar days after receipt of the complaint, the ADA Coordinator will meet with the complainant to discuss the complaint and possible resolutions.   Within 15 calendar days of the meeting, the ADA Coordinator will respond in writing, and where appropriate, in format that is accessible to the complainant.  The response will explain the position of the City of Woodland Park and offer options for substantive resolution of the complaint.

If the response by the ADA Coordinator does not satisfactory resolve the issue, the complainant may appeal the decision within 15 calendar days after receipt of the response to the City Manager or designee.

Within 15 calendar days after receipt of the appeal, the City Manager or designee will meet with the complainant to discuss the complaint and possible resolutions.   Within 15 calendar days after the meeting, the City Manager or designee will respond in writing and, where appropriate, in a format that is accessible to the complainant, with the final resolution of the complaint.